Gladly, incubated at Greylock, nabs $36 million in Series C funding

 There’s no shortage of customer service startups trying to meet the changing expectations of consumers, who want to Tweet, phone, text and use Facebook Messenger, among other newer ways to get their points across. That hasn’t deterred Joseph Ansanelli, who joined Greylock Partners in 2012 but who’d first started and sold three companies and was itching to do it again. Read More

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