Saturday 29 February 2020

Notivize makes it easier for non-technical teams to optimize app notifications

A new startup called Notivize aims to give product teams direct access to one of their most important tools for increasing user engagement — notifications.

The company has been testing the product with select customers since last year and says it has already sent hundreds of thousands of notifications. And this week, it announced that it has raised $500,000 in seed funding led by Heroic Ventures.

Notivize co-founder Matt Bornski has worked at a number of startups including AppLovin and Wink, and he said he has “so many stories I can tell you about the time it takes to change a notification that’s deeply embedded in your stack.”

To be clear, Bornski isn’t talking about a simple marketing message that’s part of a scheduled campaign. Instead, he said that the “most valuable” notifications (e.g., the ones that users actually respond to) are usually driven by activity in an app.

For example, it might sound obvious to send an SMS message to a customer once the product they’ve purchased has shipped, but Bornski said that actually creating a notification like that would normally require an engineer to write new code.

“There’s the traditional way that these things are built: The product team specs out that we need to send this email when this happens, or send this SMS or notification when this happens, then the engineering team will go in and find the part of the code where they detect that such a thing has happened,” he said. “What we really want to do is give [the product team] the toolkit, and I think we have.”

Notivize rule

So with Notivize, non-coding members of the product and marketing team can write “if-then” rules that will trigger a notification. And this, Bornski said, also makes it easier to “A/B test and optimize your copy and your send times and your channels” to ensure that your notifications are as effective as possible.

He added that companies usually don’t build this for themselves, because when they’re first building an app, it’s “not a rational thing to invest your time and effort in when you’re just testing the market or you’re struggling for product market fit.” Later on, however, it can be challenging to “go in and rip out all the old stuff” — so instead, you can just take advantage of what Notivize has already built.

Bornski also emphasized that the company isn’t trying to replace services that provide the “plumbing” for notifications. Indeed, Notivize actually integrates with SendGrid and Twilio to send the notifications.

“The actual sending is not the core value [of what we do],” he said. “We’re improving the quality of what you’re paying for, of what you send.”

Notivize allows customers to send up to 100 messages per month for free. After that, pricing starts at $14.99 per month.

“The steady march of low-code and no-code solutions into the product management and marketing stack continues to unlock market velocity and product innovation,” said Heroic Ventures founder Michael Fertik in a statement. “Having been an early investor in several developer platforms, it is clear that Notivize has cracked the code on how to empower non-technical teams to manage critical yet complex product workflows.”



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Pioneer founder Daniel Gross on bringing remote teams together

There are plenty of accelerators aiming to sway young startups to join their ranks rather than apply to Y Combinator, but Pioneer‘s sell is a bit different.

First off, they are fully remote; founders selected to participate in the program chat with advisors via video chat. Second, Pioneer is largely looking at companies that aren’t companies yet, framing themselves as more of a “startup generator” than an accelerator that aims to help entrepreneurs outside Silicon Valley zero in on exactly what kind of startup they want to build.

Earlier this month, I wrote about the accelerator, which is helmed by former YC partner Daniel Gross.

My interview with Gross had some interesting longer bouts I didn’t have space to include, so I’m including the salient bits here. This interview has been edited for length and clarity.


TechCrunch: Remote work seems to have its challenges; how have you overcome some of the humps of being a remote accelerator?

Daniel Gross: My overall view is that remote can replace the majority of real-world interaction. But there’s less inertia, if that makes sense, and so I think you can build real rapport and real relationships through a group video chat on the internet, but it will require much more thinking and effort around it than if you were just meeting up in the real world.



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Friday 28 February 2020

End Game, the startup behind Zombs Royale, raises $3M

End Game Interactive CEO Yang C. Liu has a refreshingly straightforward description of what he and his co-founder Luke Zbihlyj are up to: “We’re just building games. And to be honest, we don’t know what we’re doing.”

Despite this self-proclaimed ignorance, End Game has just raised $3 million in seed funding from an impressive group of investors: The round was led by the game-focused firm Makers Fund, with participation from Clash of Clans developer Supercell, Unity CEO David Helgason, Twitch COO Kevin Lin, Twitch VP Hubert Thieblot, Danny Epstien and Alexandre Cohen of Main Street Advisors, and music executive Scooter Braun.

Liu told me that he and Zbihlyj got their start by building websites tied to existing games, such as PokeVision, a site for finding Pokemon in Pokemon Go. However, they were inspired by the success of simple, browser-based multiplayer games like Slither.io to create games of their own — first Zombs.io, then Spinz.io, then Zombs Royale.

Altogether, End Game says its titles have attracted more than 160 million players, with 1 million people playing in a single day. Zombs Royale, in particular, seems to have been a hit — the battle royale game (where a single map can pit up to 100 players against each other) was one of 2018’s most Googled games in the United States.

Liu said the team’s success convinced them to focus their efforts on game development: “Do we want to make products that people simply use, or games that people think about out when they’re going to school, or going to work, or dream about?”

End Game founders

Zombs Royale was supposedly built in less than four weeks, but Liu said that after its launch in early 2018, the team spent most of the year maintaining and scaling the game. Then 2019 was all about building a team and creating the next game, Fate Arena, a title in the new Auto Chess genre that’s supposed to launch on PC, mobile and other platforms soon.

Liu noted that unlike End Game’s previous work, which featured simple 2D art (“On Zombs Royale and Spinz, I did the art, and it’s terrible”), Fate Arena will feature a “3D, high-fidelity art style.”

But even as the company’s games start looking a little less primitive, the goal is still to develop and iterate quickly. Liu said his goal to fund “many tries” at building other cross-platform, multiplayer games with this seed round.

“We pride ourselves on rapid experimentation,” he said, adding that the key is “not biting off more than we can chew. We design [our games] to scale from the beginning. We don’t necessarily need to be World of Warcraft, where you need to make 100 quests as the baseline. We’re focused on games with a small starting point that can scale into something much bigger.”

Supercell Developer Relations Lead Jaako Harlas made a similar point in a statement included in the funding announcement:

Many companies are quick to point out how fast-moving they are. Then you come across a team like this and realize what being lean and moving fast really means. Yang, Luke and the team have already shown that they can ship accessible games that showcase a real flair for fun, and we look forward to supporting them in their quest for the next big hit game.

 



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Public markets fall yet again as venture deal counts appear to slip

Hello and welcome back to our regular morning look at private companies, public markets and the gray space in between.

All around, this has been a tough week. The coronavirus is spreading and worry is running high as infections mount. In economic terms, global markets were repeated declines last night (domestic results here), and the U.S. indices are off again this morning.

There’s been plenty of bad news to read, even in our private market, startup-focused world. Yesterday the impact of COVID-19 on earnings became more apparent, bringing what has, for months, been an external concern to domestic technology companies. The problems are now. The past week’s market collapse into correction territory hasn’t helped,.

But the story so far has largely been public-market focused and with good reason: You can see the public markets contract in real-time. It’s far harder to see into the shifting dynamics of the private market. Today, however, we are going to try, all the same, by digging into some preliminary venture capital data.

I realize that the last few days have been awful. So, at the end of this piece, I’ve excerpted a quote from a recent interview I held with the CEO of Smartsheet, Mark Mader, about tech cycles, downturns, and getting through tough times. It’s perhaps useful today as the downward trend appears to continue.

Let’s start with a brief reminder of how elevated stock prices remain and what that means for tech multiples, and then look at early February VC results from the U.S., China and Europe. With that, in Sanskrit: अभिमुखी करोति.

Multiples, Markets

Before we dig into the venture capital data, a reminder that, even with recent declines, we’re still in warm waters as far as tech valuations go.



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Teen hit Yolo raises $8M to let you Snapchat anonymously

It wasn’t a fad. Yolo became the country’s No. 1 app just a week after launch by letting teens ask for anonymous replies to questions they posted on Snapchat. But nine months later, Yolo is still in the top 100 iOS apps and has 10 million active users. Now it’s safeguarding the app from predators while revealing a smart new feature for spinning up anonymous group chats, powered by $8 million in fresh funding.

“What we are trying to build is a new kind of network where there’s a fluidity to identity,” Yolo co-founder Greg Henrion tells me. “We weren’t sure if Yolo was here to stay, but we’re still ranking well and there seems to be a real opportunity in anonymity starting with Snapchat Q&A.”

Yolo is the first big win for Snapchat’s Snap Kit platform that lets developers piggyback on its login, Bitmoji avatars, stickers and Stories. This lets tiny development teams build apps that hundreds of millions of people, teens in particular, can instantly sign up for in just a few taps. Another Snap Kit app for meeting new people called Hoop recently spiked to No. 2 on the charts

We haven’t seen this kind of social platform success since Zynga’s empire rose atop Facebook. Spawning more blockbusters like Yolo could ensure that a Snapchat account is a must-have utility for the next generation.

Sleepless nights atop the charts

“For two weeks we basically didn’t sleep,” Henrion recalls about the chaos he and co-founder Clément Raffenoux endured after Yolo shot to No. 1 last May. “You’re trying to stay afloat. It was very, very wild.”

The basic premise of Yolo is that you write a question like, “Who’s my celebrity look alike?”, “What do people really think of me?” or “How could I be nicer?”. You’re then switched over to Snapchat, where you can post the question in your Story or messages with a link back to Yolo. There, people can anonymously leave a response; you can post that and your reply with another post on Snapchat.

Yolo co-founder and CEO Greg Henrion, in real life and Bitmoji

The result is that friends and followers feel comfortable giving you real talk. They don’t have to sugarcoat their answers. And that makes people race to open Yolo each time they get a message. Yolo has seen 26 million downloads across iOS and Android globally, with nearly 70% in the U.S.

Other anonymous apps like tbh (acquired by Facebook) and Sarahah (kicked off the app stores) quickly faded, and others eventually imploded due to bullying, like Secret and YikYak. Although tbh hit No. 1 in September 2017, it was out of the top 500 by November. It seems a combination of inherent virality via Snapchat, easy user acquisition via Snap Kit and sharp product design has given Yolo some staying power. It still managed 2.2 million downloads last month versus a peak of 5.5 million in its first month back in May 2019.

That June, Yolo quietly raised a $2 million seed round thanks to its sudden success. The team had been grinding since 2017 on a video reactions app called Popshow funded by a small pre-seed round from SV Angel, Shrug Capital and Product Hunt’s Ryan Hoover. They’d previously built music video-making app Mindie that eventually sold to influencer collective Shots Studios. Popshow never caught on, so the team began experimenting on Snap Kit, building a more official Q&A feature for Snapchat than predecessors like Sarahah and Polly. Then, boom. Days after launch, Yolo’s usage exploded.

But to keep users interested, Yolo needed to evolve. That would require more funding for the eight-person team split between Snapchat’s home of Los Angeles and Henrion’s home of Paris.

An honest way to chat

The concept of a social app where users could shift between full anonymity and representation via avatar attracted its $8 million Series A to invest in product and engineering. The round was led by Thrive Capital, Ron Conway’s A.Capital, former TechCrunch editor Alexia Tsotsis’ Dream Machine, Shrug, Day One, Goodwater, Knight VC, ex-Facebooker Bobby Goodlatte, Twitter co-founder Biz Stone and SV Angel’s Brian Pokorny.

That cash fueled the release of Yolo’s new group chat feature. You can set up a chat room, give it a name and generate an invite URL or sticker you can post on Snapchat, just like its previous question feature. Friends or friends of friends that are already in can join the group chat, represented by their Bitmoji instead of their name. Yolo suggests people join the more open “party mode” chats where their friends are active.

What makes this special is that once an hour, users can tap the Yolo Superpowers button to send  a totally anonymous message to the group. More Superpowers are coming, but there’s also an anonymous “Someone has a crush on [name]” message so you can secretly profess your affection to anyone or someone else in the chat.

“The limits of Q&A is that it doesn’t generate real conversation. It’s an ice breaker, but we also want conversations to happen,” Henrion stresses. ” ‘What do you think about this dress?’ The group chat is more about ‘let’s talk about the dress.’ ” The chats could be focused on people you actually know offline, or those you share interests with. The option to restrict group chats to either just your contacts or friends of friends “limits the amount of meeting strangers,” Henrion explains. “This is very different from the public communities like Reddit or the dating apps.”

Can “anonymous” be synonymous with “safe”?

Still, anonymous apps have consistently proven to be havens for cyberbullying and unsafe behavior. Without the accountability of having your name attached, people are free to say awful things. That can be even worse amongst teenagers who might get in trouble for being mean at school but not on an app.

Yolo first focused on messages blocking 10% of overall messages that contained offensive content. That meant blatant hate speech and trolling couldn’t spread through the app. “We’re strict on moderation. When looking at the reviews about bullying, it’s like nothing compared to any other anonymous app. I think we solved 90% of the problem.”

Now it’s working with Snapchat to safeguard the group chats feature. The goal is to ensure Yolo doesn’t actively recommend chat amongst adults to minors and vice-versa. Henrion says this update should roll out soon.

“It’s 2020 and we need to be very responsible” Henrion tells me. “Moderation and growth are the most difficult things to balance. It’s moderation first for sure. We don’t care about growth if it’s not healthy or sustainable.” The new funding also gives Yolo the luxury of pushing back monetization while it focuses on safely adding more users.

By making anonymity more private, Yolo has a chance to sidestep some of the worst elements of human behavior. Making fun of someone has less appeal if there’s no wider audience like trolls exploited in the feeds and comment reels of Secret and YikYak.

That could let the brighter side of anonymity shine through: vulnerability, honesty and deep connections that are enhanced by the absence of embarrassment. With all the change, uncertainty and anxiety that’s part of growing up, teens deserve a place where they can be open with each other and speak their minds. After all, you only live once.



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Coronavirus corrections and the rise of remote work

Hello and welcome back to Equity, TechCrunch’s venture capital-focused podcast, where we unpack the numbers behind the headlines.

What a week. What an insane, heart-stopping, odd, and stuffed week. I’m utterly exhausted. But, in better news, all of that great fodder for podcast and chat, so today’s Equity is pretty ok if I may say so.

Danny and I chewed through all the stuff that we couldn’t get out of our heads, like the markets falling apart and DoorDash’s initial movement towards going public. But in keeping with the real beating heart of Equity, we also went over four venture rounds and spent some time talking about SoftBank.

We were also a little tired, so come laugh with us and avoid taking things seriously for a few minutes.

Here’s the week’s rundown. And, yes, I did figure out my mic in the end:

We wrapped with whatever this is, other than utterly hilarious and terrifying. We wish you all a lovely weekend. Chat you Monday morning.

Equity drops every Friday at 6:00 am PT, so subscribe to us on Apple PodcastsOvercastSpotify and all the casts.



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Indian research firm Convergence Catalyst is ready for its second act

A 9-year-old is smashing the shuttle far and wide, and frantically pacing back and forth on the court in Bangalore, India, as her competition refuses to back down. Her rival is not a human. She is playing against a machine that is mimicking the game of badminton legend P.V. Sindhu, toned down a few notches to adjust for the age difference.

By the court, her father, Jayanth Kolla, is watching the game and taking notes. Kolla is a familiar name in the tech startup and business ecosystem in India. For the last eight years, he has been helming the research firm Convergence Catalyst, which covers mobility, telecom, AI and IoT.

When his daughter showed interest in badminton, Kolla rushed to explore options, only to realize that the centuries old sports could use some deep tech.

He reached out to a few friends to explore if they could build a device. “I have always wondered how a younger version of players who have made it to the professional arena must have played like,” he said in an interview.

Months later, they had something better.

Sensate Technologies

Kolla founded Sensate Technologies last year and has hired many industry experts and data scientists from Stanford, MIT, and India’s IIT. Sensate is building solutions on deep technologies such as AI, ML, advanced analytics, IoT, robotics and blockchain.

In the last year, the bootstrapped startup has developed seven prototypes, five of which are for sports. It holds eight patents. Which brings us back to the court.

One of the prototypes that Sensate has built is the machine that Kolla’s daughter is playing against. In a recent interview, he demonstrated how Sensate was able to accurately map how a player moves on the court and goes about smashing the shuttle by just looking at two-dimensional videos on YouTube and mobile camera feed. This has been built using Computer Vision AI.

It then fine tunes the gameplay in accordance with the age difference, which is input into a machine that can now mimic that player to a great level, said Kolla.

A handful of startups and established players have sought to address the sports tech market in recent years. SeeHow, another India-based startup, builds and embeds sensors in bats and balls to track specific types of data that batsmen and bowlers generate.

Kolla’s aim is to turn Sensate Technologies into a global deep tech venture foundry and build 20 odd products that would then branch into multiple companies operating in 11 different industries.

Microsoft last year partnered with Indian cricket legend Anil Kumble’s company Spektacom to work on a number of solutions including a smart sticker for bats that contains sensor tech designed to track the performance.

But Kolla’s ambitions go way beyond sports tech.

“The best part about deep technology solutions and platforms is that you build solutions on these technologies to solve a problem in a particular sector and with very little incremental effort, they can solve problems in a completely different sector,” he said.

Kolla, a former product manager at Motorola and Nokia, among other companies, said the startup is also in discussion with one of the world’s biggest companies that is looking to license its tech for their healthcare stack. “This validates our approach.” He declined to name any potential clients as the talks have not materialized yet.



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SeeHow helps cricketers train smarter

Like baseball, cricket relies on grass, dirt, wood, cork, spit, spin, drop and rise en route to either victory or loss. And like baseball — and just about any other sport, really — cricket coaching staffs and their players worldwide are looking for more ways to track every move.

Tracking statistics is nothing new. With each action, a player produces a stat that can be used to track improvement or struggle over a given period of time. But as players get stronger and stakes — financial and otherwise — get higher, a need for more specific data is proving necessary.

India-based SeeHow transforms sports equipment into sensors to do just that, and it does so without having to alter anything on the athlete’s body. Its sensors are baked into cricket balls and bat handles to track very specific types of data that batsmen and bowlers generate. And tracking the behavior of a bowled ball and where and how it lands on a bat all play a role in the story of cricket.

“Putting the sensor inside the ball or bat handle where the action is happening is when you can capture data fundamentally at a higher accuracy,” says Dev Chandan Behera, founder and CEO of SeeHow. “Most MEMS [micro-electro-mechanical systems] can measure up to 2,000 degrees per second, i.e about 300+ RPMs. International spinners like Shane Warne can spin the ball up to 3,000 RPMs. This is something we are able to capture.”

To obtain data, a trainer first assigns a bowler and/or a batsman in the accompanying Android app before a session. (Behera says an iOS app is due this year.) During play, each action is captured in near real time for each corresponding player.

For bowlers, the sensor tracks speed, spin, seam position or orientation, and length — where the ball lands on the pitch. For batsmen, the sensor tracks swing speed and angle, where it hits on the bat, what kind of deliveries they played, what their responses were to a particular delivery and the velocity of the ball off the bat.

This data is then streamed in real time and can be read by players and coaches alike on the app. The app retains a history of a player’s progress in order to make any necessary adjustments and to track improvements.

“In bat on ball sport or racquetball sport, you’re doing something in response to the pitcher or your opponent, and that’s something we’re able to capture into a single system,” Behera says. Because both the data from the batter and the bowler are streaming to a single system, he adds, the app is able to tell users what the reaction time is.

Behera grew up playing cricket with the intention of improving enough to ensure his rise through the ranks.

“Growing up we would use chalk, cones or a sheet of A4 paper as markers during play to assess how we bowled,” Behera says of his early years. “A coach would use a slate to mark the number of balls bowled and selection would be based on whether you had his attention in that particular window when he happened to look at you playing. You might just have a bad day and not get selected to the next level.”

After moving to Singapore, Behera continued competing in the sport, and says he was exposed to more tools and more methodical training approaches.

“We used to record videos through mobile phone cameras and compare them to videos on YouTube or show it to our seniors or coaches for tips,” he says. “However, the process was very ad hoc, and without any data and science to it, it was subjective. We never improved and made it as cricketers.”

His experience building robots, combined with his cricket playing, prompted him to consider using a ball as a way to glean data to help improve cricketers’ performances.

“It occurred to me that we could address this issue by bringing in a new perspective to the ball itself. The experience of building such complex hardware helped me gauge the challenges we needed to build a sports operating system that will enable sensors in the field of play to provide this holistic learning experience in cricket.”

Behera says SeeHow’s sensors are being used at 12 cricket academies in nine countries. First-class cricketer Abhishek Bhat is a fast bowler whose speed topped at 120km. He writes that after two weeks, he was able to push his pace into the mid 130s:

However, it wasn’t until SeeHow came into the picture that I was able to get a consistent measurement of my bowling speed, session after session and day after day. I cannot overstate the impact bowling with the smart ball has had on my bowling speed.

I had my first bowling session with the smart ball in early November and I was bowling in the mid-120s, barely getting above 130kmph. Then with some technical adjustments in a couple of weeks time, I was consistently bowling close to the 130 kmph mark. It was then that I realized that bowling fast is more than just about technique, it’s about the mindset.

SeeHow isn’t the only company trying to improve the way cricketers train.

A company called StanceBeam has developed a system that, among other things, provides session insights, the power generated from a swing, angles and directions of a swing and a 3D analysis of a batsman’s swing. It does so through a hardware extension that players attach to the ends of their bats and that relays data via an app.

Microsoft is also in the game of cricket analysis. The company partnered with star India cricketer Anil Kumble and his company Spektacom to enhance the reach of its sensor, which is designed to help better engage fans and broadcasters through the use of embedded sensors, artificial intelligence, video modeling and augmented reality. The company’s first offering is a smart sticker for bats that contains sensor tech designed to track batting behavior that is readable via an app.

As cricket starts to find an audience beyond the Commonwealth countries and continues to draw big dollars, look for tech to play a bigger role in attracting and maintaining audiences and players.

For SeeHow, cricket is just the beginning.

“Baseball is a very natural extension to cricket if you look at how the sport is played and the equipment,” Behera says. “And we have also done mixed martial arts with sensors in the gloves.”

The company has filed for five patents, one of which, Behera says, is around the construction of the ball, specifically in order to be able to hold the vibrations.

“We have mounted the sensor in the sports equipment at the core and introduced a protective material to cushion the sensor from impact and vibration,” he says. “The patent captures the construction of the ball that mounts the sensor and introduces the protective material in a novel manner to be able to capture the motion data at the core.”

As it scales, SeeHow will look to license the hardware to equipment manufacturers and become a platform company. SeeHow is funded through a friends and family round and is currently in search of seed funding.



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Andreessen Horowitz has backed Run The World, a startup with a timely offering: live online events

Every day, there’s another event-related cancellation owing to concern around coronavirus. Just today Microsoft announced it will not have a presence at the Game Developers Conference in mid-March “out of an abundance of caution.” Facebook also said today that it is canceling its annual F8 conference scheduled for May over coronavirus-outbreak concerns.

The last is a particularly big deal. F8 is by far the largest event that Facebook hosts every year, so it’s little wonder that it plans to host part of the event online.

Likely, Facebook will use its own tech toward this end. But there is a new option for other companies that are right now second-guessing their event plans, and that’s Run The World, a year-old, 18-person company that’s based in Mountain View, Calif., and has small teams both in China and Taiwan.

What it’s doing: smooshing together every functionality that a conference organizer might need in a time of a pandemic. Think video conferencing, ticketing, interactivity and networking.

Who’s backing it: Andreessen Horowitz largely, though the company — which has raised $4.3 million in seed funding — also counts as investors GSR Ventures, Pear Ventures, 122 West Ventures, Unanimous Capital, and angel investors like Kevin Weil, the VP of product at the Facebook subsidiary Calibra; Patreon co-founder Sam Yam; and Jetblue Airways Chairman Joel Peterson.

Who started it: Xiaoyin Qu, who is the CEO of the company and previously led products for both Facebook and Instagram (“basically anything to do with entertainment influencers and creators,” she says of part of her time at Facebook).

She dropped out Stanford’s MBA program after a year to start the company last year with Xuan Jiang, a former colleague who was a technical lead for Facebook events, ads and stories. (Jiang does have a master’s degree — one in computer science from the Georgia Institute of Technology.)

We talked with Qu yesterday after learning about the company from Connie Chan, the general partner who led the deal for a16z.

Qu says the impetus for the startup ties to her mother, a doctor in China who focuses on meningitis and traveled to a conference in Chicago in late 2018 where she made a connection with a Dubai-based physician who was able to share with her some rare, valuable insight into his own work around meningitis.

That might not seem so exceptional to those who travel regularly, but it was enough of an ordeal for Qu’s mother — who had to secure a visa; take off two weeks around the event, including for travel days; and spent a fortune on airfare and accommodations — that it was the first major trip she’d taken in 35 years.

As Qu half-joked, “It isn’t like at Stanford, where there are events held regularly that [local] doctors can even walk over to.”

Indeed, like a lot of founders who solve a pain point for themselves or someone they love, Qu wanted to create a platform where her mother could meet and have meaningful work connections with people regularly, and this would mean remotely, through digitized events.

Turns out, her timing is pretty good. Though numerous startups have launched live online events businesses in the past (many of them since shuttered), you can bet many more organizers are thinking about exactly the type of platform that Run The World is fine-tuning right now.

Though publicly launched just four months ago, it has already hosted dozens of events and has hundreds in the pipeline, says Qu. One of its customers is Wuhan2020, a large open-source community with more than 3,000 developers who will be using the platform as part of a long-distance hackathon that hopes to produce tech solutions to those affected by coronavirus in Wuhan.

Qu also points to an elephant conservation reserve in Laos that was recently able to raise $30,000 from donors from 15 countries in two weeks through a conference it organized on the platform. The reserve had a constrained budget, but being able to bring together a distributed audience (beyond just wealthy donors) for nearly zero overhead (no venue, no catering), turned it into a major success for the organization.

Smaller events are finding the platform, too. In just one instance, a dating coach who specializes in working with engineers recently held a workshop. Just 40 people showed up, says Qu, but she was able to make $1,300 from the event.

Run The World keeps the cost structure simple, taking 25% of ticket sales in exchange for what it provides organizers, from the templates they can choose for their events, to the ability to sell tickets, to processing those payments (via Stripe), streaming the event, enabling social interactions throughout the event, and helping organizers follow up with attendees afterward.

Indeed, beyond enabling organizers to reach a wider audience at perhaps a more accessible price point, a big advantage conferred by online events is the potential for more effective networking, insists Qu. For example, rather than walk into a physical space where it’s sometimes hard to know who to talk with about what, Run The World asks every event attendee to create a quick video profile akin to an Instagram story that can help inform other attendees about who is with them online.

It also organizes related “cocktail parties” where it can match attendees for several minutes at a time.

Naturally, there are also downsides to streamed live events as the world was reminded last year, when a gunman filmed the mass murder of 51 people in Christchurch, New Zealand on Facebook Live.

One could also imagine that those video profiles could attract unwanted attention to some attendees who might rather just watch an event.

These are certainly facets of the business about which Qu and Jiang are well aware. While the plan is to keep adding new features (including, potentially, to use LinkedIn to validate attendees’ identities), Qu notes that another way to ensure the quality of the events on the platform remains high — and that attendees feel safe — is to steer clear of most free events.

“When organizers are recruiting their own people and curating a community” of paid attendees who they know or can ostensibly learn more about, it keeps things above the level, she suggests, noting that paid attendees also show up in far greater numbers.

As Run The World scales, she concedes, “we’ll need to figure out new ways.”

Certainly, the lessons learned at Facebook and Instagram should help as the business picks up momentum and creates more structure around its offerings, she says. Besides, Qu adds, “The ideal event to me isn’t one with 2 million people. I’d rather we hosted 2 million events with 50 people.”



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Stem is offering cash advances to help musicians stay independent

Stem, a startup that helps independent musicians get paid, is expanding with a new financing program called Scale.

Co-founder and CEO Milana Rabkin Lewis described the company’s core offering as a way for collaborators to “memorialize the split” of the proceeds from a song — once they’ve uploaded a track, Scale can automatically handle splitting the payments among those collaborators. It also offers a broader suite of tools, including revenue data, to help musicians manage the financial side of their careers.

However, Rabkin Lewis noticed that some musicians on Stem were starting to “graduate” by signing a deal with a record label, usually because they needed capital: “Sometimes that was money for marketing, sometimes it was money for production, sometimes it was the cost of going on tour.”

With Scale, Rabkin Lewis and her team are trying to offer something better — a way for musicians to get access to the money they need without having to sign a restrictive contract. The payment terms are transparent — they’re calculated as a percentage of monthly revenue, with musicians able to adjust how much money they take and how quickly they want to pay it back.

Plus they’re able to maintain creative control and full ownership of their master recordings. And Stem says these advances are better from a tax perspective, because they’re classified as a merchant credit advance that only gets taxed as money is actually earned.

Milana Rabkin Lewis

Money might not be the only thing a musician needs, but Rabkin Lewis (a former agent at the United Talent Agency) said that marketing and other services that were once the sole domain of record labels are now available through independent professionals. And Stem already helps connect artists to those specialists through its Stem Direct membership program.

While Scale is officially launching today, Stem has already been testing the program out with select artists. Rabkin Lewis said the advances vary from $2,500 to $250,000, with most of them in the $50,000 to $100,000 range, and payback periods ranging from four to 18 months.

Artists who have already participated in the program include Brent Faiyaz, Justin Skye and Lil Donald.

Rabin Lewis added that there’s a “huge white space” when it comes to offering financial services to “the creative class.”

“In the future, I’m excited to be thinking about how artists an collateralize their music,” she said. “You should be able to take out money against your music to be able to finance your recording studio, or finance your child’s studies. I want to be the platform that understands what it means to be a creative professional and be able to provide the best-in-class services to these people that other segments of workers have access to.”



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Improving the logistics of trucking, San Diego’s Flock Freight raises $50 million

“We want to change the way freight moves,” says Oren Zaslansky, the chief executive and founder of Flock Freight.

His company, which has been operating in stealth mode for the last two years, has finally emerged with a new solution for freight shipping that purports to bring in more money to shippers, remove inefficiencies in the current hub-and-spoke model for freight, and offer better deals to shipping customers.

He’s also got $50 million in financing in the bank in what is one of the largest recent investments in a San Diego-based company.

For Zaslansky, the shipping business isa family affair. “My parents grew up in the moving business… I grew up around both entrepreneurship and freight,” he says.

Those twin passions led him to start his own trucking business out of college in the San Diego area. He also launched a brokerage business to support supply chain logistics. The exposure to both is what led Zaslansky to launch Flock Freight and its big new financing round, which closed earlier this week.

The company raised its cash to change the way shippers move small amounts of goods — those less-than-a-truckload-sized amounts that have to move through hub-and-spoke operations which increase the time goods are on the road and the possibility for breakage as they’re unloaded and reloaded onto different delivery vehicles.

“We want to disintermediate the infrastructure of hub and spoke,” says Zaslansky. “We want to carpool. We use our technology to change the way freight moves.”

Zaslansky isn’t talking about very small orders that can be delivered through a service like Roadie — the delivery company which raised $39 million from investors led by Home Depot back in February 2019.

This is still trucking — it’s a carpool in a 70 foot-long tractor trailer. Flock Freight works by reaching out to small and mid-size trucking companies and integrating their orders onto the shipments that these firms are already making. “We go to the carriers that are much more used to working with a third party to fill up empty trucks,” Zaslansky says.  

Right now, that’s about 15% of the $110 billion freight and logistics trucking market, Zaslansky says.

The new investments into Flock Freight came from SignalFire and GLP Capital Partners in mid-February and they were likely drawn to the company’s claims that its service can eliminate damage claims, collect freight from multiple shippers and optimize route delivery for a 40% savings in fuel emissions, and the guaranteed delivery rate of 97.5%. 

Companies like Tuft & Needle, Titan Supply Group are already using the company’s services, according to a statement from the Flock Freight.

Flock Freight makes its market by having a window into the spare capacity of trucks and charging shippers for the exact amount of capacity that they’re using. “We want to go to a shipper and say — that [cargo] is 75% of the truck and we’ll charge you 75% of the truck,” said Zaslansky. For carriers, they can say that the price they’ve charged is for 100% of the truck and Flock Freight will add another ten feet of freight and an additional $1,000 into a carrier’s pocket, Zaslansky said.

 



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SaaS earnings bump Dropbox, Box and Sprout Social

A quick hit as we have a podcast to record, but a few public companies in the broader SaaS market reported earnings in the past week. Their results are worth unpacking as they paint a good picture of what the markets are hunting for in modern software companies.

Of course, we’re covering the firms’ share-price movements in the context of an epic selloff stemming from global conditions that are already impacting earnings.

But, hey, not all the news out there is bad. In fact, for our three companies, public investors are waving green flags. So let’s take a peek regarding why Dropbox, Box and Sprout Social — one recent IPO and two slightly-out-of-favor SaaS shops — each shot higher after reporting their Q4-era results.

Earnings, results

Let’s proceed in alphabetical order, putting Box at the top of our list. We’ll then work through Dropbox and Sprout Social.

Box’s calendar Q4-era earnings report (the company’s Fiscal 2020 Q4) beat investor expectations three times. It reported more revenue than anticipated, $183.6 million over expectations of $181.6 million; a slimmer loss than predicted, $0.07 per-share in adjusted profit against a projected $0.04; and the storage-grounded, corporate productivity company’s quarterly forecast of $183.0 million to $184.0 million was a few million ahead of expectations ($181.8 million, per Yahoo Finance).



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Quick notes on the DoorDash IPO filing

Earlier today, during an eye-popping market selloff, DoorDash announced that it has privately filed to go public. The decision to file privately will allow the high-valued startup to get its S-1 documents in good order with the SEC before showing the rest of us what it has up its sleeve.

The move to announce its private filing is more interesting and could be related to prepping demand for its shares, providing some PR-cover for backer SoftBank, which could use the assist, or, perhaps, to dampen investor excitement for rival companies, in the face of DoorDash’s implied success and maturity.

Whatever the reasons behind the timing — some of which must deal with the capital requirements of long-running cash burn — the filing is a new milestone for the on-demand and gig economies. And how well DoorDash’s filing is received, predicated in no small part on its recent financial performance, will help set sentiment for a number of other, richly backed startups.

So let’s remind ourselves of what we know about DoorDash’s financial history. This will give us a workable foundation heading into its eventual S-1, and, we presume, old-fashioned IPO. (It’s hard to imagine the cash-fired engine that is DoorDash looking toward a direct listing.) We’ll dig through its fundraising, unearth what we know about its revenue over time and turn over some data concerning its hiring efforts in recent months to better understand its IPO prep.

History

DoorDash’s fundraising history is well-known but worth recalling sequentially.



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James Currier, Sarah Nahm, Arun Mathew and Vlad Magdalin to speak at Early Stage SF

Early Stage SF goes down on April 28 and we are more excited than ever to introduce this brand new event to the community.

The day-long event is meant to give early stage founders the chance to pick their own adventure, hearing from a wide variety of experts in fundraising, marketing and operations in a more intimate, Q&A-centered environment. Unlike our other events, which usually center around a single, large stage, Early Stage will feature speakers in breakout rooms fit for ~100 people, who will give their own tactical advice and then answer audience questions.

We’re thrilled to announce that James Currier, Sarah Nahm, Arun Mathew and Vlad Magdalin will be joining us at the event.


James Currier

A serial entrepreneur, James Currier has led four VC-backed companies (Tickle, acquired by Monster; WonderHill, acquired by Kabam; Iron Pearl, acquired by PayPal; and Jiff (acquired by Castlight). He’s an early pioneer of some of the most-used tactics in the tech startup world, including viral marketing, A/B testing, and crowdsourcing. In 2015, Currier cofounded NFX, an early-stage venture firm with $425 million under management.

How to move fast and find the right VC investors

Learn the right and wrong ways to find and approach the right investors for your startup. Discover the 6 elements VC’s look for that will make your process fast, in this lightning talk with James Currier, investor in over 130 startups and Managing Partner at NFX Capital.


Sarah Nahm

Sarah Nahm began her tech career at Google after graduating from Stanford with a bachelor’s degree in Engineering and Product Design. She’s no CEO and founder of Lever, an enterprise SaaS startup with more than $70 million in funding. Lever boasts a 50-50 gender ratio, with 53 percent women in management, 40 percent women on its board, and is overall 40 percent non-white.

What scale-stage execs need to know about culture and D&I during hypergrowth

Your company’s culture and commitment to diversity and inclusion shouldn’t take a backseat when hiring at scale. Hear from Sarah Nahm, CEO of Lever, on how her company has evolved their culture as they grew from 20 to 250 while keeping D&I at the forefront of how they hire. A leader in the D&I and hiring space, Sarah will share actionable advice from Lever, her time at Google, and examples from leaders in the tech industry.


Arun Mathew and Vlad Magdalin

Vlad Magdalin is the founder and CEO of Webflow, a no-code tool that allows designers and entrepreneurs to build websites and apps easily. Magdalin bootstrapped Webflow for seven years, bringing the company to profitability before ever entertaining the idea of VC money. Arun Mathew, who leads growth investments in enterprise, security and infrastructure markets for Accel, ended up leading Webflow’s first investment ever.

The business of bootstrapping

Webflow was bootstrapped and profitable for seven years before co-founder and CEO, Vlad Magdalin trusted Accel’s Arun Mathew as their first institutional investor. Hear how Magdalin designed a sustainable, high-growth business without institutional investment, and the surprising factors that led him to take VC investment.


There will be about 50+ breakout sessions at the show, and attendees will have an opportunity to attend at least seven. The sessions will cover all the core topics confronting early-stage founders — up through Series A — as they build a company, from raising capital to building a team to growth. Each breakout session will be led by notables in the startup world on par with the folks we’ve announced today. 

But wait, there’s more! Don’t worry about missing a breakout session, because transcripts from each will be available to show attendees. And most of the folks leading the breakout sessions have agreed to hang at the show for at least half the day and participate in CrunchMatch, TechCrunch’s platform to connect founders and investors based on shared interests.

Here’s the fine print. Each of the breakout sessions is limited to around 100 attendees. We expect a lot more attendees, of course, so signups for each session are on a first-come, first-serve basis. Buy your ticket today and you can sign up for the breakouts we are announcing today plus you’ll save $50 with the early bird discount. Pass holders will also receive advance notice before we announce the next batch. (And yes, you can “drop” a breakout session in favor of a new one, in the event there is a schedule conflict.)

So get your TC Early Stage: San Francisco pass today, and get the inside track on the sessions we announced today, as well as the ones to be announced in the coming weeks. 

Possible sponsor? We have some very nifty ways to bring sponsors in on the show flow, so please contact us here!



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Daily Crunch: DoorDash files to go public

DoorDash prepares to go public, Roblox raises $150 million and Reddit’s CEO takes aim at TikTok. Here’s your Daily Crunch for February 27, 2020.

1. DoorDash, the $13B on-demand food delivery startup, says it has confidentially filed for an IPO

The company said that its Form S-1 (a draft registration statement) was filed with the SEC and is now being reviewed. It did not say how many shares it would potentially sell, nor the price range for the IPO, nor what the timing of its next steps would be.

The timing of the news underscores just how cash-intensive the on-demand food delivery business can be. DoorDash closed its latest round, for $700 million at a $13 billion valuation, in November of last year.

2. Roblox raises $150M Series G, led by Andreessen Horowitz, now valued at $4B

The funding comes at a period of significant growth for the gaming platform. Just last summer, it was being visited by 100 million users, topping Minecraft, and its developer community of over 2 million actives earned $110 million in 2019.

3. Reddit CEO: TikTok is ‘fundamentally parasitic’

At the Social 2030 conference, Reddit CEO Steve Huffman pushed back hard on the notion that Silicon Valley startups had something to learn from TikTok, saying, “Maybe I’m going to regret this, but I can’t even get to that level of thinking with them. Because I look at that app as so fundamentally parasitic, that it’s always listening, the fingerprinting technology they use is truly terrifying, and I could not bring myself to install an app like that on my phone.”

4. Apple to begin online sales in India this year, open first retail store in 2021

For a decade, Apple has solely relied on third-party sellers, stores and marketplaces to sell its products in India. That will begin to change this year.

5. What virtual worlds in the coming multiverse era will look like

In Part 3 of our virtual worlds series, we imagine what the experience of these new social environments will feel like. (Extra Crunch membership required.)

6. Dahmakan, a Malaysian ‘full-stack’ food delivery startup, raises $18M Series B

Launched by former executives from Foodpanda, Dahmakan was the first Malaysian startup to participate in Y Combinator’s startup accelerator program. Operational costs for food delivery companies are notoriously high, but Dahmakan is among several startups that use “cloud” kitchens, located closer to customers, to reduce delivery costs.

7. Vice President Mike Pence will lead the US response to the COVID-19 outbreak

In a press conference, President Donald Trump tapped Vice President Mike Pence to lead the U.S. response to the COVID-19 outbreak that has spread through Europe, Asia and Latin America. The new coronavirus strain has infected about 81,000 people around the world, killed 3,000 and wrought havoc on the global economy.

The Daily Crunch is TechCrunch’s roundup of our biggest and most important stories. If you’d like to get this delivered to your inbox every day at around 9am Pacific, you can subscribe here.



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Newlab and The Boston Globe team up to launch AI tools startup Applied XLabs

Applied XLabs is a new startup building tools that can automate data-gathering for journalists — and eventually, for knowledge workers in other industries.

The company is emerging from Brooklyn-based Newlab, with The Boston Globe as its launch partner. It will be led by Francesco Marconi (pictured above), who was previously R&D chief at The Wall Street Journal and head of AI strategy at the Associated Press.

Marconi told me that there’s a tremendous amount of data out there that could be useful to journalists, whether that’s inside public company filings or academic climate change research. But data-driven journalism remains a sliver of the industry, because “only a handful of organizations have the internal resources to create these types of tools, these types of analyses.”

The plan is for Applied XLabs to develop products to help newsrooms, starting with The Globe, automatically pull data and generate insights.

Vinay Mehra, president of The Boston Globe, said the hope is to use AI to improve the information that Globe journalists provide to different communities.

For example, Mehra said that The Globe has been expanding its coverage in Rhode Island, partly in response to the disappearance of local newspapers and the resulting “news deserts.” When the team started talking to the community about what kind of coverage they wanted to see, they came up with a long list of ideas like restaurant openings and closings. (That’s something news startup Hoodline, co-founded by Extra Crunch Managing Editor Eric Eldon, has also tried to tackle with data and automation.)

But providing comprehensive coverage in these areas is tough with a small newsroom, Mehra said: “We can’t keep throwing journalists at this.” So the idea is to “mine that data” and make existing journalists more effective.

At the same time, he emphasized that he doesn’t see AI as a way to replace journalists or justify newsroom cuts, and he noted that The Globe continues to hire.

“We can’t sit back and ignore these technologies that are coming out every day,” Mehra said. “The opportunity here is to redefine what is possible with AI, to expand our own thinking and horizons around how we do journalism today and how we serve these communities.”

Marconi added that ultimately, these tools could also be sold to knowledge workers in a variety of industries.

Newlab

“The same way that you have Salesforce for managing the sales process, we are building the platform for knowledge workers,” he said. “The reason why it’s so important to start with news and why we’re working with journalists [is] the threshold is really, really high. If you are able to build products and seeds of information that editors can use and sign off on, then you can quickly expand into other industries.”

Applied XLabs is also the first startup to emerge Newlab’s venture studio program. When we first visited Newlab back in 2016, it described itself as a workspace for companies in robotics, AI and other fields. Now it’s created a studio model where it aims to bring together “diverse stakeholders” to create new companies in frontier tech.

“There is a substantial investment from Newlab, and in addition to capital, Newlab is providing all of the back office services,” Marconi said. “I get the stability of an established company with the freedom, flexibility and creativity of a new venture.”



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Thursday 27 February 2020

London-based Gyana raises $3.9M for a no-code approach to data science

Coding and other computer science expertise remain some of the more important skills that a person can have in the working world today, but in the last few years, we have also seen a big rise in a new generation of tools providing an alternative way of reaping the fruits of technology: “no-code” software, which lets anyone — technical or non-technical — build apps, games, AI-based chatbots, and other products that used to be the exclusive terrain of engineers and computer scientists.

Today, one of the newer startups in the category — London-based Gyana, which lets non-technical people run data science analytics on any structured dataset — is announcing a round of £3 million to fuel its next stage of growth.

Led by UK firm Fuel Ventures, other investors in this round include Biz Stone of Twitter, Green Shores Capital and U+I , and it brings the total raised by the startup to $6.8 million since being founded in 2015.

Gyana (Sanskrit for “knowledge”) was co-founded by Joyeeta Das and David Kell, who were both pursuing post-graduate degrees at Oxford: Das, a former engineer, was getting an MBA, and Kell was doing a PhD in physics.

Das said that the idea of building this tool came out of the fact that the pair could see a big disconnect emerging not just in their studies, but also in the world at large — not so much a digital divide, as a digital light year in terms of the distance between the groups of who and who doesn’t know how to work in the realm of data science.

“Everyone talks about using data to inform decision making, and the world becoming data-driven, but actually that proposition is available to less than one percent of the world,” she said.

Out of that, the pair decided to work on building a platform that Das describes as a way to empower “citizen data scientists”, by letting users upload any structured data set (for example, a .CSV file) and running a series of queries on it to be able to visualise trends and other insights more easily.

While the longer term goal may be for any person to be able to produce an analytical insight out of a long list of numbers, the more practical and immediate application has been in enterprise services and building tools for non-technical knowledge workers to make better, data-driven decisions.

To prove out its software, the startup first built an app based on the platform that it calls Neera (Sanskrit for “water”), which specifically parses footfall and other “human movement” metrics, useful for applications in retail, real estate and civic planning — for example to determine well certain retail locations are performing, footfall in popular locations, decisions on where to place or remove stores, or how to price a piece of property.

Starting out with the aim of mid-market and smaller companies — those most likely not to have in-house data scientists to meet their business needs — startup has already picked up a series of customers that are actually quite a lot bigger than that. They include Vodafone, Barclays, EY, Pret a Manger, Knight Frank and the UK Ministry of Defense. It says it has some £1 million in contracts with these firms currently.

That, in turn, has served as the trigger to raise this latest round of funding and to launch Vayu (Sanskrit for “air”) — a more general purpose app that covers a wider set of parameters that can be applied to a dataset. So far, it has been adopted by academic researchers, financial services employees, and others that use analysis in their work, Das said.

With both Vayu and Neera, the aim — refreshingly — is to make the whole experience as privacy-friendly as possible, Das noted. Currently, you download an app if you want to use Gyana, and you keep your data local as you work on it. Gyana has no “anonymization” and no retention of data in its processes, except things like analytics around where your cursor hovers, so that Gyana knows how it can improve its product.

“There are always ways to reverse engineer these things,” Das said of anonymization. “We just wanted to make sure that we are not accidentally creating a situation where, despite learning from anaonyised materials, you can’t reverse engineer what people are analysing. We are just not convinced.”

While there is something commendable about building and shipping a tool with a lot of potential to it, Gyana runs the risk of facing what I think of as the “water, water everywhere” problem. Sometimes if a person really has no experience or specific aim, it can be hard to think of how to get started when you can do anything. Das said they have also identified this, and so while currently Gyana already offers some tutorials and helper tools within the app to nudge the user along, the plan is to eventually bring in a large variety of datasets for people to get started with, and also to develop a more intuitive way to “read” the basics of the files in order to figure out what kinds of data inquiries a person is most likely to want to make.

The rise of “no-code” software has been a swift one in the world of tech spanning the proliferation of startups, big acquisitions, and large funding rounds. Companies like Airtable and DashDash are aimed at building analytics leaning on interfaces that follow the basic design of a spreadsheet; AppSheet, which is a no-code mobile app building platform, was recently acquired by Google; and Roblox (for building games without needing to code) and Uncorq (for app development) have both raised significant funding just this week.

Gartner predicts that by 2024, some 65% of all app development will be made on low- or no-code platforms, and Forrester estimates that the no- and low-code market will be worth some $10 billion this year, rising to $21.2 billion by 2024.

That represents a big business opportunity for the likes of Gyana, which has been unique in using the no-code approach specifically to tackle the area of data science.

However, in the spirit of citizen data scientists, the intention is to keep a consumer version of the apps free to use as it works on signing up enterprise users with more enhanced paid products, which will be priced on an annual license basis (currently clients are paying between $6,000 and $12,000 depending on usage, she said).

“We want to do free for as long as we can,” Das said, both in relation to the data tools and the datasets that it will offer to users. “The biggest value add is not about accessing premium data that is hard to get. We are not a data marketplace but we want to provide data that makes sense to access,” adding that even with business users, “we’d like you to do 90% of what you want to do without paying for anything.”



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