Agent AI aims to turbocharge its AI tools by offering free CRM

 Agent AI is looking to automate more of the customer service process. To do that, it’s built its own customer relationship management product, as well as AI tools that sit on top — and now it’s making the CRM part available for free. While giant software businesses have been built around CRM, CEO Fred Hsu said the market has changed, with the software becoming less… Read More

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