Sunday 31 May 2020

6 VCs share their bets on the future of work

As tech companies like Twitter and Facebook gear up for longer-term remote work solutions, the future of work is becoming one of the more exciting opportunities in venture capital, Charles River Ventures general partner Saar Gur told TechCrunch.

And as loneliness mounts with shelter-in-place orders implemented in various forms across the world, investors are looking for products and services that foster true connection among a distributed workforce, as well as a distributed society.

But the future of work doesn’t just entail spinning up home offices. It also involves gig workers, freelancers, hiring tools, tools for workplace organizing and automation. The last couple of years have particularly brought tech organizing to the forefront. Whether it was the Google walkout in 2018 or gig workers’ ongoing actions against companies like Uber, Lyft and Instacart for better pay and protections, there are many opportunities to help workers better organize and achieve their goals.

Below, we’ve gathered insights from:

Saar Gur, Charles River Ventures 

What are you most excited about in the future of work?

Future of work is one of the most exciting opportunities in venture.  

Pre-COVID, few tech companies were fully remote. While it seems obvious in retrospect, the building blocks for fully remote technology companies now exist (e.g. high-speed internet, SaaS and the cloud, reliable video streaming, real-time documents, etc.). And while SIP may be temporary, we feel the TAM of fully remote companies will grow significantly and produce a number of exciting investment opportunities.

I don’t think we have fully grokked what it means to run a company digitally. Today, most processes like interviewing, meetings and performance/activity tracking still live in the world of atoms versus bits. As an example, imagine every meeting is recorded, transcribed and searchable — how would that transform how we work?   

There is an opportunity to re-imagine how we work. And we are excited about products that solve meaningful problems in the areas of productivity, brainstorming, communication tools, workflows and more. We also see a lot of potential in infrastructure required to facilitate remote and global teams.

We are also excited by companies that are enabling new types of work. Companies like Etsy (founded 2005), Shopify (2004), TaskTabbit (2008), Uber (2009), DoorDash (2013) and Patreon (2013) have helped create a new workforce of entrepreneurs. But many of these companies are over a decade old and we fully expect a new wave of companies that give more power to the individual.



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Startups Weekly: Remote-first work will mean ‘globally fair compensation’

Editor’s note: Get this free weekly recap of TechCrunch news that any startup can use by email every Saturday morning (7am PT). Subscribe here.

Most tech companies base compensation on an employee’s local cost of living, in addition to their skills and responsibilities. The pandemic-era push to remote work seems to be reinforcing that — if you only skim the headlines. For example, Facebook said last week that it would be readjusting salaries for employees who have relocated away from the Bay Area.

But Connie Loizos caught up with a few well-placed people who see something else happening. First, here’s Matt Mullenweg, CEO of Automattic (WordPress), which has been almost entirely remote for its long and successful history.

“Long term, I think market forces and the mobility of talent will force employers to stop discriminating on the basis of geography for geographically agnostic roles,” he told Connie for TechCrunch

Mullenweg went on to detail how the process was still complicated, and that his company did not yet have a universal approach. But ultimately, he thinks that for “moral and competitive reasons, companies will move toward globally fair compensation over time with roles that can be done from anywhere.”

Connie also talked to Jon Holman, a tech recruiter who is living and breathing the new world, in a separate article for Extra Crunch. The market forces will ultimately favor talent, he concurs, and companies that want talent will pay according to what they can afford. “If a good AI or machine learning engineer is working elsewhere and demand for those skills still exceeds supply,” Holman explained, “and his or her company pays less than for the same job in Palo Alto, then that person is just going to jump to another company in his or her own geography.”

Taking stock of the future of retail

Our weekly staff survey for Extra Crunch is about retail — will it exist? how? A few of our staffers who cover related topics weighed in:

  • Natasha Mascarenhas says retailers will need to find new ways to sell aspirational products — and what was once cringe-worthy might now be considered innovative.

  • Devin Coldewey sees businesses adopting a slew of creative digital services to prepare for the future and empower them without Amazon’s platform.

  • Greg Kumparak thinks the delivery and curbside pickup trends will move from pandemic-essentials to everyday occurrences. He thinks that retailers will need to find new ways to appeal to consumers in a “shopping-by-proxy” world.

  • Lucas Matney views a revitalized interest in technology around the checkout process, as retailers look for ways to make the purchasing experience more seamless (and less high-touch).

We also ran two investor surveys this week, with Matt Burns producing one on manufacturing and Megan Rose Dickey and Kirsten Korosec following up on their autonomous vehicles series.

How to think about strategic investors (in a pandemic)

Maybe you could use some more money, distribution and partnerships these days? Those are the eternal lures of corporate venture funding sources, but each strategic VC has a different mandate. Some are there to help the parent company, some are just there to make money… and some may be on thin ice themselves given the way that they get money to invest.

If you’re taking a fresh look at getting strategic funding now, check out this set of overview articles from Bill Growney, a partner at top tech law firm Goodwin, and Scott Orn of Kruze Consulting. The first, for TechCrunch, goes over how corporate funds are typically structured (and motivated). The second, for Extra Crunch, covers questions for startup founders to anticipate and other recommendations for dealing with this type of VC.

Calm chooses a more enlightened path to growth

It is high times for meditation and “mindfulness” apps, as people look for ways to adjust to pandemic life. Sarah Perez, our resident app expert, took a look at a new app store analysis on TechCrunch, shredded some of the top-ranked companies for opportunistic marketing, and came away with a positive feeling about the global market leader.

Calm, meanwhile, took a different approach. It launched a page of free resources, but instead focused on partnerships to expand free access to more users, while also growing its business. Earlier this month, nonprofit health system Kaiser Permanente announced it was making the Calm app’s Premium subscription free for its members, for example — the first health system to do so.

The company’s decision to not pursue as many free giveaways meant it may have missed the easy boost from press coverage. However, it may be a better long-term strategy as it sets up Calm for distribution partnerships that could continue beyond the immediate COVID-19 crisis.

Mindfulness pays. On that note, subscribers can read her excellent This Week In Apps report every Saturday over on Extra Crunch.

Around TechCrunch

TechCrunch’s Early Stage, Mobility and Space events will be virtual, too

Win a Wild Card to compete in Startup Battlefield at Disrupt 2020

Extra Crunch Live: Join Initialized’s Alexis Ohanian and Garry Tan for a live Q&A on Tuesday at 2pm EDT/11am PDT

Join GGV’s Hans Tung and Jeff Richards for a live Q&A: June 4 at 3:30 pm EDT/12:30 pm PD

Across the week

TechCrunch

AI can battle coronavirus, but privacy shouldn’t be a casualty

Living and working in a worsening world

How to upgrade your at-home videoconference setup: Lighting edition

Equity Morning: Remote work startup fundings galore, plus a major court decision

Extra Crunch

API startups are so hot right now

Investors say emerging multiverses are the future of entertainment

Dear Sophie: Can I work in the US on a dependent spouse visa?

Fintech regulations in Latin America could fuel growth or freeze out startups

The secret to trustworthy data strategy

#EquityPod

From Natasha:

Hello and welcome back to Equity, TechCrunch’s venture capital-focused podcast, where we unpack the numbers behind the headlines. This week’s show took a break from regularly scheduled programming. Our co-host Alex Wilhelm, who usually leads us through the show, was on some much-deserved vacation, so Danny Crichton and Natasha Mascarenhas took the reigns and invited Floodgate Capital’s Iris Choi to join in on the fun. It’s Choi’s fourth time being on the podcast, which officially makes her our most tenured guest yet (in case the accomplished investor needs another bullet point on her bio page).

This week’s docket features scrappiness, a seed round and a Startup Battlefield alumnus.

Here’s what we chewed through:

  • LeverEdge raised seed funding to get you and your friends a volume discount on student loans. Fintech has been booming for years now, and startups often crop up around the painful world of student loans. Yet this startup still caught our eye, and it has a little something to do with its choice to use collective bargaining power as its modus operandi.
  • Stackin’ raised a $12.6 million Series B for a text-messaging service that connects millennials to money tips, and eventually other fintech apps. According to CEO Scott Grimes, Stackin’ wants to be the “pipes that port people around fintech.” We get into if the world needs a fintech app marketplace and how it targets younger users.
  • D-ID, a Startup Battlefield alumnus, digitally de-identifies faces in videos and still images and just raised $13.5 million. We’re all worried about our privacy concerns, so the funding news was a refreshing change of pace from the usual headlines we see around surveillance. Now the company just needs to find a successful use case beyond the goodness in people’s hearts.
  • ByteDance, the Chinese parent company that owns TikTok, hit $3 billion in net profit last year, reports Bloomberg. TikTok also recently snagged former Disney executive Kevin Mayer for its CEO. This one, as you can expect, made for an interesting conversation around privacy and bandwidth. We even asked Choi to weigh in on Donald J. Trump’s recent tweet threatening to regulate social media companies, as Floodgate was an early angel investor in Twitter.
  • We ended with a roundtable of sorts on how the future of work will look and feel in our new world, from college campuses to offices. We get into the vulnerability that comes with being on Zoom, the ever-increasing stupidity of “manels” and how tech talent might be flocking to smaller cities but investors aren’t just yet.

And that was the show! Thanks to our producer Chris Gates for helping us put this together, thanks to you all for listening in on this quirky episode and thanks to Iris Choi for always bringing a fresh, candid perspective. Talk next week.



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Saturday 30 May 2020

Jeremy Conrad left his own VC firm to start a company, and investors like what he’s building

When this editor first met Jeremy Conrad, it was in 2014, at the 8,000-square-foot former fish factory that was home to Lemnos, a hardware-focused venture firm that Conrad had cofounded three years earlier.

Conrad —  who as a mechanical engineering undergrad at MIT worked on self driving cars, drones and satellites — was still excited about investing in hardware startups, having just closed a small new fund even while hardware was very unfashionable and remains challenging. One investment his team had made around that time was in Airware, a company that made subscription-based software for drones and attracted meaningful buzz and $118 million in venture funding before shutting down in 2018.

By then, Conrad had already moved on — though not from his love of hardware. He instead decided in late 2017 that a nascent team that was camping out at Lemnos was onto a big idea relating the future of construction. Conrad didn’t have a background in real estate or, at the time, a burning passion for the industry. But the “more I learned about it — not dissimilar to when I started Lemnos — It felt like there was a gap in the market, an opportunity that people were missing,” says Conrad from his home in San Francisco, where he has hunkered down throughout the COVID-19 crisis.

Enter Quartz, Conrad’s now 1.5-year-old, 14-person company, which quietly announced $7.75 million in Series A funding earlier this month, led by Baseline Ventures, with Felicis Ventures, Lemnos and Bloomberg Beta also participating.

What it’s selling to real estate developers, project managers and construction supervisors is really two things, which is safety and information.

Here’s how it works: using off-the-shelf hardware components that are reassembled in San Francisco and hardened (meaning secured to reduce vulnerabilities), the company incorporates its machine-learning software into this camera-based platform, then mounts the system onto cranes at construction sites. From there, the system streams 4K live feeds of what’s happening on the ground, while also making sense of the action.

Say dozens of concrete pouring trucks are expected on a construction site. The cameras, with their persistent view, can convey through a dashboard system whether and when the trucks have arrived and how many, says Conrad. It can determine how many people on are on a job site, and whether other deliveries have been made, even if not with a high degree of specificity.

“We can’t say [to project managers] that 1,000 screws were delivered, but we can let them know whether the boxes they were expecting were delivered and where they were left,” he explains.

It’s an especially appealing proposition in the age of coronavirus, as the technology can help convey information that’s happening at a site that’s been shut down, or even how closely employees are gathered.

Conrad says the technology also saves on time by providing information to those who might not otherwise be able to access it. Think of the developer on the 50th floor of the skyscraper that he or she is building, or even the crane operator who is perhaps moving a two-ton object and has to rely on someone on the ground to deliver directions but can enjoy far more visibility with the aid of a multi-camera set-up.

Quartz, which today operates in California but is embarking on a nationwide rollout, was largely inspired by what Conrad was seeing in the world of self-driving. From sensors to self-perception systems, he knew the technologies would be even easier to deploy at construction sites, and he believed it could make them safer, too. Indeed, like cars, construction sites are highly dangerous. According to the Occupational Safety and Health Administration, of the worker fatalities in private industry in 2018, more than 20% were in construction.

Conrad also saw an opportunity to take on established companies like Trimble, a 42-year-old, publicly traded, Sunnyvale, Ca.-based company that sells a portfolio of tools to the construction industry and charges top dollar for them. Quartz is meanwhile charging $2,000 per month per crane for its series of cameras, their installation, a livestream and “lookback” data, though this may well rise at its adds additional features.

It’s a big enough opportunity that, perhaps unsurprisingly, Quartz is not alone in chasing it. Last summer, for example, Versatile, an Israeli-based startup with offices in San Francisco and New York City, raised $5.5 million in seed funding from Germany’s Robert Bosch Venture Capital and several other investors for a very similar platform,  though it uses sensors mounted under the hook of a crane to provide information about what’s happening below. Construction Dive, a media property that’s dedicated to the industry, highlights many other, similar and competitive startups in the space, too.

Still, Quartz has Conrad, who isn’t just any founding CEO. Not only does he have that background in engineering, but having launched a venture firm and spent years as an investor may also serve him well. He thinks a lot about the payback period on its hardware, for example.

Unlike a lot of founders, he even says he loves the fundraising process. “I get the highest quality feedback from some of the smartest people I know, which really helps focus your vision,” says Conrad, who says that Quartz, which operates in California today, is now embarking on a nationwide rollout.

“When you talk with great VCs, they ask great questions. For me, it’s best free consulting you can get.”



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The best investment every digital brand can make during the COVID-19 pandemic

Intuitively, stores that sell online should be making a killing during the COVID-19 pandemic. After all, everyone is stuck at home — and understandably more willing to shop online instead of at a traditional retailer to avoid putting themselves and others at medical risk. But the truth is, most smaller online stores have seen better days.

The primary challenge is that smaller shops often don’t have the logistics networks that companies like Amazon do. Consequently, they’re seeing substantially delayed delivery timelines, especially if they ship internationally. Customers obviously aren’t thrilled about that reality. And in many cases, they’re requesting refunds at a staggering rate.

I saw this play out firsthand in April. At that point, my stores were down 20% or in some cases even 30% in revenue. Needless to say, my team was freaking out. But there’s one thing we did that helped us increase our revenue over 200% since the pandemic, decrease refund requests and even strengthen our existing customer relationships.

We implemented a 24-hour live chat in all of our stores. Here’s why it worked for us and why every digital brand should be doing it too.

Avoid the common ‘unreachability’ frustration

When I started my first online store in 2006, challenges that bogged my team down often meant that my team’s first priority became resolving those challenges so that we could serve our customers faster. But admittedly, when these challenges came up, it became more difficult to balance communicating with our customers and resolving the issues that prevented us from fulfilling their orders quickly.



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Friday 29 May 2020

Bunq adds donations to charities and tests redesign

Challenger bank Bunq is adding a new feature that lets you donate to charities directly from the app. In addition to that, Bunq is also in the process of redesigning its app. The company is launching a public beta test to get feedback from its users.

Other fintech startups, such as Revolut and Lydia, have launched donation features in the past. But in those cases, startups have selected a handful of charities.

Bunq has chosen a different approach, as you can create your own donation campaigns in the app. As long your local charity has an IBAN number, you can add it to Bunq’s donation feature. You can even add a local business in case you want to help them stay in business.

You can then invite other people to donate to your charities. You can also track the total amount of your donations, as well as the total donations from the entire Bunq user base.

The company has also been working on the third major version of the app. In order to test it before the public release, Bunq is launching a public beta program. The first build will roll out in the coming weeks.

In order to simplify navigation, Bunq has tried to remove clutter by focusing on one main button on each page. The app will be divided in four main tabs.

The first tab, called “Me,” will feature all your personal information — personal bank accounts, savings goals, etc. On the second tab, called “Us,” you can see information about Bunq, such as total investments and total donations. The third tab features your profile information.

Finally, the fourth tab is a dedicated camera button. It lets you scan invoices and receipts, which could be particularly useful for business customers. I’m not sure a lot of people use that feature, but things could still change before the final release.



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How startups can leverage elastic services for cost optimization

Due to COVID-19, business continuity has been put to the test for many companies in the manufacturing, agriculture, transport, hospitality, energy and retail sectors. Cost reduction is the primary focus of companies in these sectors due to massive losses in revenue caused by this pandemic. The other side of the crisis is, however, significantly different.

Companies in industries such as medical, government and financial services, as well as cloud-native tech startups that are providing essential services, have experienced a considerable increase in their operational demands — leading to rising operational costs. Irrespective of the industry your company belongs to, and whether your company is experiencing reduced or increased operations, cost optimization is a reality for all companies to ensure a sustained existence.

One of the most reliable measures for cost optimization at this stage is to leverage elastic services designed to grow or shrink according to demand, such as cloud and managed services. A modern product with a cloud-native architecture can auto-scale cloud consumption to mitigate lost operational demand. What may not have been obvious to startup leaders is a strategy often employed by incumbent, mature enterprises — achieving cost optimization by leveraging managed services providers (MSPs). MSPs enable organizations to repurpose full-time staff members from impacted operations to more strategic product lines or initiatives.

Why companies need cost optimization in the long run



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Cisco to acquire internet monitoring solution ThousandEyes

When Cisco bought AppDynamics in 2017 for $3.7 billion just before the IPO, the company sent a clear signal it wanted to move beyond its pure network hardware roots into the software monitoring side of the equation. Yesterday afternoon the company announced it intends to buy another monitoring company, this time snagging internet monitoring solution ThousandEyes.

Cisco would not comment on the price when asked by TechCrunch, but published reports from CNBC and others pegged the deal at around $1 billion. If that’s accurate, it means the company has paid around $4.7 billion for a pair of monitoring solutions companies.

Cisco’s Todd Nightingale, writing in a blog post announcing the deal said that the kind of data that ThousandEyes provides around internet user experience is more important than ever as internet connections have come under tremendous pressure with huge numbers of employees working from home.

ThousandEyes keeps watch on those connections and should fit in well with other Cisco monitoring technologies. “With thousands of agents deployed throughout the internet, ThousandEyes’ platform has an unprecedented understanding of the internet and grows more intelligent with every deployment, Nightingale wrote.

He added, “Cisco will incorporate ThousandEyes’ capabilities in our AppDynamics application intelligence portfolio to enhance visibility across the enterprise, internet and the cloud.”

As for ThousandEyes, co-founder and CEO Mohit Lad told a typical acquisition story. It was about growing faster inside the big corporation than it could on its own. “We decided to become part of Cisco because we saw the potential to do much more, much faster, and truly create a legacy for ThousandEyes,” Lad wrote.

It’s interesting to note that yesterday’s move, and the company’s larger acquisition strategy over the last decade is part of a broader move to software and services as a complement to its core networking hardware business.

Just yesterday, Synergy Research released its network switch and router revenue report and it wasn’t great. As companies have hunkered down during the pandemic, they have been buying much less network hardware, dropping the Q1 numbers to seven year low. That translated into a $1 billion less in overall revenue in this category, according to Synergy.

While Cisco owns the vast majority of the market, it obviously wants to keep moving into software services as a hedge against this shifting market. This deal simply builds on that approach.

ThousandEyes was founded in 2010 and raised over $110 million on a post valuation of $670 million as of February 2019, according to Pitchbook Data.



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3 bearish takes on the current edtech boom

Edtech is booming, but a short while ago, many companies in the category were struggling to break through as mainstream offerings. Now, it seems like everyone is clamoring to get into the next seed-stage startup that has the phrase “remote learning” on its About page.

And so begins the normal cycle that occurs when a sector gets overheated — boom, bust and a reckoning. While we’re still in the early days of edtech’s revitalization, it isn’t a gold mine all around the world. Today, in the spirit of balance and history, I’ll present three bearish takes I’ve heard on edtech’s future.

Quizlet’s CEO Matthew Glotzbach says that when students go back to school, the technology that “sticks” during this time of massive experimentation might not be bountiful.

“I think the dividing line there will be there are companies that have been around, that are a little more entrenched, and have good financial runway and can probably survive this cycle,” he said. “They have credibility and will probably get picked [by schools].” The newer companies, he said, might get stuck with adoption because they are at a high degree of risk, and might be giving out free licenses beyond their financial runway right now.



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The secret to trustworthy data strategy

Shortly after its use exploded in the post-office world of COVID-19, Zoom was banned by a variety of private and public actors, including SpaceX and the government of Taiwan. Critics allege its data strategy, particularly its privacy and security measures, were insufficiently robust, especially putting vulnerable populations, like children, at risk. NYC’s Department of Education, for instance, mandated teachers switch to alternative platforms like Microsoft Teams.

This isn’t a problem specific to Zoom. Other technology giants, from Alphabet, Apple to Facebook, have struggled with these strategic data issues, despite wielding armies of lawyers and data engineers, and have overcome them.

To remedy this, data leaders cannot stop at identifying how to improve their revenue-generating functions with data, what the former Chief Data Officer of AIG (one of our co-authors) calls “offensive” data strategy. Data leaders also protect, fight for, and empower their key partners, like users and employees, or promote “defensive” data strategy. Data offense and defense are core to trustworthy data-driven products.

While these data issues apply to most organizations, highly-regulated innovators in industries with large social impact (the “third wave”) must pay special attention. As Steve Case and the World Economic Forum articulate, the next phase of innovation will center on industries that merge the digital and the physical worlds, affecting the most intimate aspects of our lives. As a result, companies that balance insight and trust well, Boston Consulting group predicts, will be the new winners.

Drawing from our work across the public, corporate, and startup worlds, we identify a few “insight killers” — then identify the trustworthy alternative. While trustworthy data strategy should involve end users and other groups outside the company as discussed here, the lessons below focus on the complexities of partnering within organizations, which deserve attention in their own right.

Insight-killer #1: “Data strategy adds no value to my life.”

From the beginning of a data project, a trustworthy data leader asks, “Who are our partners and what prevents them from achieving their goals?” In other words: listen. This question can help identify the unmet needs of the 46% of surveyed technology and business teams who found their data groups have little value to offer them.

Putting this to action is the data leader of one highly-regulated AI health startup — Cognoa — who listened to tensions between its defensive and offensive data functions. Cognoa’s Chief AI Officer identified how healthcare data laws, like the Health Insurance Portability and Accountability Act, resulted in friction between his key partners: compliance officers and machine learning engineers. Compliance officers needed to protect end users’ privacy while data and machine learning engineers wanted faster access to data.

To meet these multifaceted goals, Cognoa first scoped down its solution by prioritizing its highest-risk databases. It then connected all of those databases using a single access-and-control layer.

This redesign satisfied its compliance officers because Cognoa’s engineers could then only access health data based on strict policy rules informed by healthcare data regulations. Furthermore, since these rules could be configured and transparently explained without code, it bridged communication gaps between its data and compliance roles. Its engineers were also elated because they no longer had to wait as long to receive privacy-protected copies.

Because its data leader started by listening to the struggles of its two key partners, Cognoa met both its defensive and offensive goals.



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Join GGV’s Hans Tung and Jeff Richards for a live Q&A: June 4 at 3:30 pm EDT/12:30 pm PDT

What does a global mindset look like in a world where most of us no longer travel? And what does it mean to be local when everyone is connected?

Those are the first questions we had in mind when we read GGV Capital’s Twitter bio, which asserts that the investing shop with offices in five cities is a “global venture capital firm that invests in local founders.”

Certainly, some of its investments are far from home, including Khatabook (based in Bangalore), Keep (Beijing), Coder, (Austin) and Slice (New York City). And those are just GGV deals from the last few months.

But what constitutes a local investment in a world where, until recently, no deal was more than a plane ride or two away? Hans Tung and Jeff Richards, managing partners at GGV Capital, are swinging by Extra Crunch Live next week, and we’re going to dive into the above to figure it out.

Of course, we’ll also ask critical, founder-focused questions about their current investing pace, check sizes and how they are adapting to the COVID-19 era. But after that, there’s a lot of work to do.

We’ll call on Tung to share some of what he’s learned from his time investing in China’s tech landscape, with a specific focus on what he sees in the future that might prove encouraging. The other GGV partner joining, Richards, also has international experience working in Asia and Latin America, so the conversation should be interesting.

In February, the firm published a mom-and-pop shop investment thesis. GGV Capital wants to invest in startups that help small retailers digitize operations and work with better supply chains. It is also interested in startups that want to establish logistic and online payment infrastructure. (Surely Shopify can’t be this entire market, right?)

The thesis hinges on consumer shopping habits and retailers open for business, so we’ll see how Tung and Richards are changing their appetite, or further shaping it. 

Details are below for Extra Crunch subscribers; if you need a pass, get a cheap trial here

Chat with you all in a week!

When, where, Zoom

Former Lime exec launches Cabana, a company that merges #vanlife and hotels

Is it glamping on wheels? Hotel #vanlife?

It’s Cabana, a new startup from a former Lime executive that’s bringing tricked-out vans with all the amenities of a Holiday Inn hotel room to cities on the West Coast, starting in Seattle.

Because of Lime I spent 54 consecutive weeks on the road staying at hotels,” recalls Scott Kubly, the co-founder and chief executive of Cabana. “I got this bug that there needed to be a better way.”

So with the benefit of a few years of startup salary in the bank, Kubly launched Cabana. “The way I would describe it is vanlife meets car sharing meets a boutique hotel. It’s a hotel room packed into the back of a van.”

The vans come with showers, toilets, a slide out two-range stovetop that can serve as a kitchen and the freedom to hit the road after a customer crushes that last sales meeting, conference appearance, convention, or just needs to travel and experience the outdoors.

The vans cost $200 per-night plus tax to rent and there’s a fleet of several vans already available in Seattle. Booking a van is simple through the company’s app and everything is contactless — an important feature in the COVID-19 era.

[gallery ids="1995050,1995048,1995047"]

Kubly estimates there’s around $15 billion spent on travel that he thinks he can unlock with Cabana, and the company is definitely tapping into a small, but not insignificant trend of glamping, vanlife and luxury experiences that investors are already backing.

Companies like Tentrr, HipCamp and even Airbnb have gotten in on the vanlife movement, and Cabana’s founder definitely thinks he can ride the wave.

Cabana has already raised $3.5 million from investors, led by Craft Ventures — the investment firm founded by David Sacks. Other investors include Goldcrest Capital, Travis VanderZanden (the chief executive and founder of Bird), and Sunny Madra, vice president of Ford X at Ford Motor Company.

“Cabana gives people an ideal combination of freedom, comfort, and convenience,” said David Sacks, co-founder and general partner of Craft, in a statement. “Despite the societal upheaval of the last few months, the human desire to travel and explore remains unchanged. Why shelter in place when you can shelter in paradise?”

Sacks may be on to something. According to Kubly, the RV rental business has exploded and is up 650% year-on-year. “People are going a little stir crazy,” he said.

Back in 2019 when Kubly and his co-founder Jonathan Savage, a former nuclear engineer for the Navy and the bassist in the Red Not Chili Peppers (a Red Hot Chili Peppers cover band), launched the company, they weren’t expecting to have to deal with running a hospitality business during a pandemic, but they’ve adapted.

Image credit: Cabana

Cabana’s fleet of vans are cleaned and then irradiated with UVC light (the same treatment the president suggested, wrongly, for people) and then left to stand for six-to-eight hours between rentals.

The hardest part of the business hasn’t been handling the vans or disinfecting them for customers concerned about the novel coronavirus, but the more mundane task of cleaning out the toilets.

“There is a toilet and a toilet tank,” said Kubly. “At the end of every trip we swap that out. Just like scooters have swappable batteries we have swappable toilet tanks. It is the big downside of the business.”

He should know. He spent the first six months that the company was in business cleaning out the tanks himself on the retrofitted van that he and Savage bought to test the business idea.

“Ideas that utilize existing infrastructure and satisfy a previously unseen or emerging consumer need are often the genesis of companies that can establish and lead a new industry,” said VanderZanden in a statement. “Cabana fits squarely within this theory and provides travelers a new way to experience and explore destinations that might not otherwise have been available to them while also avoiding carbon-emitting flights.” 



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BeeHero smartens up hives to provide ‘pollination as a service’ with $4M seed round

Vast monoculture farms outstripped the ability of bee populations to pollinate them naturally long ago, but the techniques that have arisen to fill that gap are neither precise nor modern. Israeli startup BeeHero aims to change that by treating hives both as living things and IoT devices, tracking health and pollination progress practically in real time. It just raised a $4 million seed round that should help expand its operations into U.S. agriculture.

Honeybees are used around the world to pollinate crops, and there has been growing demand for beekeepers who can provide lots of hives on short notice and move them wherever they need to be. But the process has been hamstrung by the threat of colony collapse, an increasingly common end to hives, often as the result of mite infestation.

Hives must be deployed and checked manually and regularly, entailing a great deal of labor by the beekeepers — it’s not something just anyone can do. They can only cover so much land over a given period, meaning a hive may go weeks between inspections — during which time it could have succumbed to colony collapse, perhaps dooming the acres it was intended to pollinate to a poor yield. It’s costly, time-consuming, and decidedly last-century.

So what’s the solution? As in so many other industries, it’s the so-called Internet of Things. But the way CEO and founder Omer Davidi explains it, it makes a lot of sense.

“This is a math game, a probabilistic game,” he said. “We’ve modeled the problem, and the main factors that affect it are, one, how do you get more efficient bees into the field, and two, what is the most efficient way to deploy them? ”

Normally this would be determined ahead of time and monitored with the aforementioned manual checks. But off-the-shelf sensors can provide a window into the behavior and condition of a hive, monitoring both health and efficiency. You might say it puts the API in apiculture.

“We collect temperature, humidity, sound, there’s an accelerometer. For pollination, we use pollen traps and computer vision to check the amount of pollen brought to the colony,” he said. “We combine this with microclimate stuff and other info, and the behaviors and patterns we see inside the hives correlate with other things. The stress level of the queen, for instance. We’ve tested this on thousands of hives; it’s almost like the bees are telling us, ‘we have a queen problem.’ ”

All this information goes straight to an online dashboard where trends can be assessed, dangerous conditions identified early, and plans made for things like replacing or shifting less or more efficient hives.

The company claims that its readings are within a few percentage points of ground truth measurements made by beekeepers, but of course it can be done instantly and from home, saving everyone a lot of time, hassle, and cost.

The results of better hive deployment and monitoring can be quite remarkable, though Davidi was quick to add that his company is building on a growing foundation of work in this increasingly important domain.

“We didn’t invent this process, it’s been researched for years by people much smarter than us. But we’ve seen increases in yield of 30-35 percent in soybeans, 70-100 percent in apples and cashews in South America,” he said. It may boggle the mind that such immense improvements can come from just better bee management, but the case studies they’ve run have borne it out. Even “self-pollinating” (i.e. by the wind or other measures) crops that don’t need pollinators show serious improvements.

The platform is more than a growth aid and labor saver. Colony collapse is killing honeybees at enormous rates, but if it can be detected early, it can be mitigated and the hive potentially saved. That’s hard to do when time from infection to collapse is a matter of days and you’re inspecting biweekly. BeeHero’s metrics can give early warning of mite infestations, giving beekeepers a head start on keeping their hives alive.

“We’ve seen cases where you can lower mortality by 20-25 percent,” said Davidi. “It’s good for the farmer to improve pollination, and it’s good for the beekeeper to lose less hives.”

That’s part of the company’s aim to provide value up and down the chain, not just a tool for beekeepers to check the temperatures of their hives. “Helping the bees is good, but it doesn’t solve the whole problem. You want to help whole operations,” Davidi said. The aim is “to provide insights rather than raw data: whether the queen is in danger, if the quality of the pollination is different.”

Other startups have similar ideas, but Davidi noted that they’re generally working on a smaller scale, some focused on hobbyists who want to monitor honey production, or small businesses looking to monitor a few dozen hives versus his company’s nearly twenty thousand. BeeHero aims for scale both with robust but off-the-shelf hardware to keep costs low, and by focusing on an increasingly tech-savvy agriculture sector here in the States.

“The reason we’re focused on the U.S. is the adoption of precision agriculture is very high in this market, and I must say it’s a huge market,” Davidi said. “80 percent of the world’s almonds are grown in California, so you have a small area where you can have a big impact.”

The $4M seed round’s investors include Rabo Food and Agri Innovation Fund, UpWest, iAngels, Plug and Play, and J-Ventures.

BeeHero is still very much also working on R&D, exploring other crops, improved metrics, and partnerships with universities to use the hive data in academic studies. Expect to hear more as the market grows and the need for smart bee management starts sounding a little less weird and a lot more like a necessity for modern agriculture.



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Truthset raises $4.75M to help marketers score their data

Data, the cliche goes, is the new oil of the digital economy. But Truth{set} co-founder and CEO Scott McKinley wants to know: “Why does no one care about the quality of that fuel?”

That’s an issue McKinley saw in his seven years as an executive at Nielsen, where he said he realized that marketing data products are “all built on massive error.” As evidence, he pointed to recent studies showing that bad data leads marketers to waste 21 cents of every dollar, and that in many cases, consumer data is “similar to or even worse than what you’d get if you used random chance to create a target list.

McKinley argued, “You wouldn’t drive a car to a gas station where there’s no octane rating on the pump.” He created Truth{set} to provide that octane rating to marketers, and to “shine the light on that whole ecosystem.”

More specifically, the company scores the consumer data that marketers are buying on accuracy, on a scale between 0.00 and 1.00. To create these scores, Truth{set} checks the data against independent data sources, as well as first-party data and panels.

“In order for us to do this, we had to develop a perspective on what is truthful and what is not,” McKinley said. “And so instead of building our own data sets, we said, ‘Let’s be smarter than that, let’s verify everybody else’s data with these independent sources of truth.'”

Truthset screenshot

Image Credits: Truthset

In addition to coming out of stealth,  Truth{set} is also announcing that it has raised $4.75 million in seed funding from startup studio super{set}, WTI, Ulu Ventures, and strategic angel investors.

The company says it’s compatible with demand-side platforms, data management platforms and customer platforms. It also integrates with the leading data providers including Facebook, LiveRamp and The Trade Desk.

McKinley added that the platform can even “suppress” consumer IDs that don’t meet a marketer’s standards, so that they’re not used in targeting.

Throughout our conversation, he emphasized the idea of independence, arguing that in order to provide trustworthy scores, “You cannot have a conflict of interest.” At the same time, Truthset is working closely with the data providers to score their data and to help them improve their accuracy. The goal is to create an expectation among marketers that if data is accurate, it will come with a score from Truth{set}.

“There’s a FOMO thing here — if you’re not being measured, what are you hiding?” McKinley said.



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Thursday 28 May 2020

Win a Wild Card to compete in Startup Battlefield at Disrupt 2020

Ready to take advantage of every opportunity to keep your startup on track and moving forward? Yes, yes you are. Exhibiting in Startup Alley during Disrupt SF 2020 is nothing but opportunity. It offers founders beaucoup benefits, but there’s one more whopper waiting for two standout startups. We’re talking about the Wild Card entry to compete in Startup Battlefield.

Yup, buy yourself a Startup Alley Exhibitor Package and you’ll have a shot at joining Disrupt SF 2020’s elite Startup Battlefield cohort. The winner of this epic pitch competition takes home the coveted Disrupt Cup and $100,000. And who couldn’t use that kind of equity-free cash infusion right about now?

Here’s how it all works. Exhibit in Startup Alley, where you’ll demo your tech products, platforms or services to potential investors, customers, engineers, media outlets and, well, the list goes on. This is no time to take your foot off the gas, and Startup Alley offers a prime opportunity to network one-on-one and build relationships with the people who can help keep your startup moving forward.

Now, about that Wild Card. The discerning TechCrunch editorial team will review all exhibiting startups and — talk about a tough task — select only two companies to compete in Startup Battlefield.

If you’re chosen, you’ll join the other Battlefield competitors and deliver a 6-minute pitch and demo to a panel of judges — top-name VCs and technologists. You’ll also answer a Q&A after your pitch. If you make it through to round two, you’ll do it all again to a fresh set of experts.

Does it sound a bit far-fetched — going from mild-mannered exhibitor to Battlefield Champion — hoisting the Disrupt Cup and hauling $100K back home? Okay, it’s longshot, but it’s not unprecedented! The folks at RecordGram pulled it off, why not you?

Even if you don’t win the competition, you’ll launch in front of the global startup community, be on the receiving end of intense media and investor interest and join the ranks of the Startup Battlefield Alumni community — more than 900 companies (including the likes of Dropbox, Mint, Yammer and Vurb) that have collectively raised $9 billion and produced 115 exits.

Don’t miss your double dose of opportunity. Exhibit in Startup Alley at Disrupt SF 2020, drive your dream to the next level and take a shot at winning a Wild Card. Who knows? You might just be the next Startup Battlefield champ.

TechCrunch is mindful of the COVID-19 issue and its impact on live events. You can follow updates here.

Is your company interested in sponsoring or exhibiting at Disrupt San Francisco 2020? Contact our sponsorship sales team by filling out this form.



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Storage marketplace Warehouse Exchange raises $2.2M

Warehouse Exchange, a startup that describes itself as the Airbnb of warehouse space, has raised $2.2 million in seed funding.

The company was founded Jonathan Rosenthal (CEO of Saybrook Management) and Dan Pimentel (previously CFO/COO of startup Hub TV). They recently brought on former eHarmony CEO Grant Langston as the Warehouse Exchange’s chief executive.

Langston admitted that his new job might sound pretty different from running an online dating company, but he said that in both cases, it’s really about using technology to build a marketplace.

In the case of Warehouse Exchange, Langston said the opportunity lies in the fact that “businesses that wanted warehouse space were not welcome in warehouses.” Specifically, there are plenty of new e-commerce companies that want “smaller footprints for shorter periods of time and want to handle their own inventory,” but particularly pre-pandemic, most of the third-party logistics companies (known as 3PLs) operating warehouses weren’t interested in that business.

So Warehouse Exchange has created a marketplace connecting renters with flexible warehouse space — Langston said businesses are renting space through the marketplace for an average of 11 months (though it usually starts with a shorter amount of time and then gets extended).

Warehouse Exchange CEO Grant Langston

Warehouse Exchange CEO Grant Langston

In fact, the company said it’s seen 22,000 searches on its site in the past 18 months. The warehouse space, meanwhile, might not come from traditional warehouse operators, but instead from other organizations that have extra space that they want to monetize.

Langston added, “3PLs are typically not interested in this small e-commerce demand, but what has happened in the last eight weeks is that a lot of these companies have lost their anchor tenant and need to rethink their revenue.”

In order for a warehouse shift to this model, Langston said some rethinking is required, but “the infrastructure is quite light” — usually, you just partitions to separate different parts of the warehouse.

Given the broader concerns about warehouse safety during the COVID-19 pandemic, I also asked about who is responsible for those issues within the warehouses. Langston said it’s up to the individual tenants, noting that in many cases it’s just one person running an e-commerce business, and that “in a general sense, there’s not a lot of intermingling between tenants.”

The new funding comes from investors including Xebec Realty. Langston said he’s already working to raise a Series A, with a target of $6 to $7 million.



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Tia Health gets over $24 million to build a network of holistic health clinics and virtual services for women

Tia Health, the developer of a network of digital wellness apps, clinics and telehealth services designed to treat women’s health holistically, has raised $24.275 million in a new round of funding.

The company said the financing would support the expansion of its telehealth and clinical services to new markets, although co-founder and chief executive Carolyn Witte would not disclose, where, exactly those locations would be.

Co-founded initially as a text-based tool for women to communicate and receive advice on sexual health and wellness, Witte and her co-founder Felicity Yost always had bigger ambitions for their business.

Last year, Tia launched its first physical clinic in New York and now boasts a team of 15 physicians, physician assistants, registered nurses, therapists and other treatment providers. The support staff is what helps keeps cost down, according to Witte.

“We reduce the cost of care by 40% [and] we do that through collaborative care staffing. [That] leverages mid-level providers like nurse practitioners to deliver higher-touch care at lower cost,” she said. 

Tia closed its most recent round before shelter-in-place went into effect in New York on March 17, and since then worked hard to port its practices over to telehealth and virtual medicine, Witte said.

Two days later, Tia went live with telehealth services and the company’s membership of 3,000 women responded. Witte said roughly half of the company’s patients have used the company’s telehealth platform. Since Tia began as an app first before moving into physical care services, the progression was natural, said Witte. The COVID-19 epidemic just accelerated the timeline. “In the last 90 days close to 50% of Tia’s 3,000 members have engaged in chat or video,” Witte said. 

The move to telehealth also allowed Tia to take in more money for its services. With changes to regulation around what kinds of care delivery are covered, telehealth is one new way to make a lot of money that’s covered by insurance and not an elective decision for patients.

“That has allowed us to give our patients the ability to use their insurance for that virtual care and bill for those services,” Witte said of the regulatory changes. 

The staff at Tia consists not just of doctors and nurse practitioners (there are two of each), but also licensed clinical therapists that provide mental health services for Tia’s patient population too.

“Before COVID we surveyed our 3,000 patients in NY about what they want and mental health was the most requested service,” said Witte. “We saw a 400% increase in mental health-related messages on my platform. We rolled out this behavioral health and clinical program paired with our primary care.”

As Tia continues to expand the services it offers to its patients, the next piece of the puzzle to provide a complete offering for women’s health is pregnancy planning and fertility, according to Witte.

The company sees itself as part of a movement to repackage a healthcare industry that has concentrated on treating specific illnesses rather than patient populations that have unique profiles and care needs.

Rather than focusing on a condition or medical specialization like cardiology, gastroenterology, gynecology or endocrinology, the new healthcare system treats cohorts or groups of people — those over 65, adult men and women, as groups with their own specific needs that cross these specializations and require different types of care.

We are really focused on collecting longitudinal data to better understand and treat women’s health,” said Witte. “A stepping stone in that regard is expanding our service line to support the pregnancy journey.” 

Tia’s latest round was led by new investor Threshold Ventures, with participation from Acme Ventures (also a new backer) and previous investors, including Define Homebrew, Compound and John Doerr, the longtime managing partner at KPCB.

When the company launched, its stated mission was to use women’s data to improve women’s health.

“We believe reproductive-aged women deserve a similar focus, and a new model of care designed end-to-end, just for us,” the company said in a statement

As Tia continues to stress, women have been “under-researched and underserved by a healthcare system that continues to treat us as ‘small men with different parts’ — all-too-often neglecting the complex interplay of hormones, gene regulation, metabolism and other sex-specific differences that make female health fundamentally distinct from male health. It’s time for that to change.”

But Tia won’t be changing anything on the research front anytime soon. The company is not pursuing any clinical trials or publishing any research around how the ways in which women’s menstrual cycles may affect outcomes or influence other systems, according to Witte. Rather the company is using that information in its treatment of individual patients, she said.

The company did just hire a head of research — an expert in reproductive genomics, which Witte said was to start to understand how the company can build out proof points around how Tia’s care model can improve outcomes. 

Tia will reopen its brick-and-mortar clinic in New York on June 1 and will be expanding to new locations over the course of the year. That expansion may involve partnerships with corporations or existing healthcare providers, the company said.

“By partnering with leading health systems, employers, and provider networks to scale our Connected Care Platform, and open new physical and digital Tia doors, we can make ‘the Tia Way’ the new standard of care for women and providers everywhere,” Tia said in a statement.

As it does so, the company said it will continue to emphasize its holistic approach to women’s health.

As the company’s founders write:

Being a healthy woman is all-too-often reduced to not having an STD or an abnormal Pap, but we know that the leading cause of death for women in America is cardiovascular disease. We also know that women are diagnosed with anxiety and depression at twice the rate of men, and that endocrine and autoimmune disorders are on the rise. In pregnancy, c-section and preterm birth rates continue to go up instead of down, as does maternal mortality, with the U.S. reporting more maternal deaths than any developed country in the world.

We believe that the solution is a preventive “whole women’s health” model…



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Presso shifts focus to clothing disinfecting for film studios amid COVID-19 concerns

The Presso team first piqued my interest in a trip to Hong Kong last summer. The startup promised a clever approach to dry cleaning that involved setting up robotic kiosks in hotel hallways. The product is aimed at traveling business people looking for a quick clean of rumpled up clothing ahead of an important business meeting. Best of all, it cuts out pricey hotel laundry services.

Obviously, a lot has changed in late-August, and like many others, the team has attempted to find a way to leverage its technology in the battle against the spread of COVID-19. The solution is a bit more niche than some, but Presso is still a fairly small team. The company has added a disinfecting element to its robot in line with CDC guidelines and has begun selling a limited number of units to TV and film production companies.

“My family in India actually contracted coronavirus and my mom and grandparents had to be hospitalized,” cofounder and CEO Nishant Jain told TechCrunch. “They are all safe now thankfully. If we can play even a small part in keeping clothes sanitized and people safe, we’d be honored. Even our team members have been quite active with helping out their local communities by sourcing masks and PPE for hospitals and designing ventilators.”

The move comes as California governor Gavin Newsom has announced plans to get film production back on track. Many studios are balking at such a rush to return to work, but for those who are still interested, Presso is offering up units for sets looking to remove the potential spread of the highly contagious novel coronavirus.

Presso’s latest push is fueled in part by an additional $250,000 in funding, bringing the team’s total up to $511,000. The company says it’s seen a 200% growth in orders from one month to the next, including high profile clients like Disney/Marvel, HBO, CBS an FOX.



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